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Sync Control

How to use Sync Control

A step-by-step guide to Sync Control: add Cloud Phones to the grid, select them, send input to all at once, manage groups, and recover mid-session.

5 min read

Sync Control lets you control many Cloud Phones with a single action. This guide walks you from zero to a smoothly running sync session — including how to recover from issues mid-session.

If you're not sure what Sync Control is yet, start here: What is Sync Control?

Before you start

You'll need:

  • At least 2 Cloud Phones currently running. Stopped/paused devices won't appear in the add-device list.
  • A stable network connection — actions are streamed in real time.
  • Devices that share the same resolution, so click coordinates align correctly.

Step-by-step

Step 1 — Open the Sync Control page

In your dashboard, open Sync Control from the menu (app.xcloudphone.com/dashboard/sync-control). You'll see an empty device grid — ready for you to add devices.

Step 2 — Add devices to the grid

Click Add Device in the Control Panel on the left.

  • A dialog shows the list of your running devices.
  • Select the devices you want to control together.
  • Confirm — the devices appear in the grid immediately.

You can add more devices at any time, even mid-session.

use Groups to instantly select a pre-labelled set of devices — no need to tick each one.

Step 3 — Select which devices receive input

Only selected (checked) devices receive commands from the Control Panel.

Ways to select:

  • Click a device's number button — select that one device.
  • Ctrl/Cmd + Click — toggle individual devices on/off.
  • Drag across the grid — select a rectangular region of devices.
  • Ctrl/Cmd + A — select every device in the grid.
  • Select by Group — tick a group name in the Control Panel to select all devices in that group at once.

Step 4 — Operate through the Control Panel

With your selection made, operate as normal: type, click, or move your mouse on any device screen in the grid. Every selected device receives the exact same input simultaneously.

Try something simple first — opening an app, for example — to confirm every device is responding correctly.

Managing during a session

Add or remove devices

You can add or remove devices at any time:

  • Add a new device: click Add Device → select a device → it's merged into the grid immediately.
  • Remove a device: right-click the device card → context menu → Remove; or select it and use the remove button in the Control Panel. Removed devices are not shut down — they keep running normally.

Change which devices are selected

You can select or deselect devices at any point during a session. A deselected device stops receiving input immediately — the remaining selected devices continue unaffected.

Groups — quick selection by label

A Group is a label assigned to devices — for example "FB-Group-A" or "TikTok-US". Each device can belong to one group. In the Control Panel, you can select an entire group with a single click instead of ticking each device.

To manage groups (create, rename, delete): click the ⚙ settings icon next to the Groups section in the Control Panel.

Group by purpose ("FB-Group-A", "TikTok-US-Batch-1") rather than by date — it'll be far more intuitive when you come back to it.

Display options

The Control Panel offers several display settings:

  • Small / large scale — adjust the size of each device viewer in the grid.
  • Show/hide device name, note, action buttons, and share button on each card.
  • Rotate — rotate the screen orientation for all devices at once.
  • Show hidden — restore any devices that are currently hidden in the grid.

Keyboard shortcuts

KeyAction
ESCDeselect all devices
Ctrl/Cmd + ASelect all devices
Backspace / DelRemove selected devices
Ctrl/Cmd + ClickToggle individual device selection
Right-clickOpen device context menu

Stopping synchronized control

There is no dedicated "Stop Sync" button. To stop:

  • Deselect all devices (ESC or untick) — no device receives input, but they remain in the grid.
  • Remove devices from the grid — they leave Sync Control but are not shut down.
  • Leave the page — exit Sync Control entirely; all devices keep running as normal.

Common issues

One device isn't receiving actions

  • Check that the device is currently selected (ticked).
  • Check its connection status — a disconnected device appears greyed out.
  • Right-click the device → Reconnect to re-establish the connection.
  • If that doesn't help: remove the device from the grid and add it back.

Click coordinates are off between devices

  • Most common cause: different resolutions. Standardize device configs before adding to the grid.
  • Or one device has a popup/overlay covering the screen — close it and continue.

Noticeable input lag

  • Network is weak or congested. Try with fewer devices to confirm.
  • Avoid typing or clicking too fast when controlling a large number of devices simultaneously.

Important warning: if a device hits a checkpoint (verification, OTP, captcha…) mid-session, deselect it immediately. If you continue operating, the checkpointed device will still receive your input — but it's stuck on a verification screen, so you'll unintentionally be sending input there and potentially making things worse. Resolve that device first, then re-select it.

Tips for getting the most out of it

  • Split groups by purpose — separating "Game-A", "Test-Batch-1", and "Staging" makes management far easier than one giant group.
  • Start small, scale up — run 3-5 devices first until you're confident, then grow.
  • Keep an eye on the grid — glance at the device thumbnails occasionally to catch checkpoints or errors early.
  • Deselect when stepping away — don't leave a large selection active while you're not at your desk; accidental input affects all selected devices at once.