Cloud phone questions,
answered straight.

XCloudPhone is a real Android cloud phone rental service: every phone you rent is a physical Android device with a real ARM chip, racked in our data center, running 24/7 and controlled remotely from your browser. It runs independently of your own device — close the browser or shut down your PC, and the cloud phone keeps playing.

The core difference: XCloudPhone is real Android hardware, not software emulation. Emulators (BlueStacks, LDPlayer, NoxPlayer) translate Android onto your PC's chip — they eat CPU/RAM, get blocked or restricted by many games, and need your PC switched on the whole time.

An XCloudPhone device runs on a real ARM chip, so games see a real Android device, none of your hardware is used, and everything keeps running while you're offline.

Yes. New accounts get 2 free trial hours with no card required. Sign up at app.xcloudphone.com, claim the free hours and open your first cloud phone right in the browser — enough to test latency, install a game and feel real hardware before paying.

No. All heavy lifting happens on the cloud phone; your device only receives a video stream — an old laptop, a Chromebook, a tablet or another phone all work. The only requirements are a modern browser (Chrome, Edge, Safari) and a stable connection.

XCloudPhone offers several device configurations — such as an 8-core Exynos 8895 · 6GB RAM · 64GB, or a Snapdragon · 8GB RAM · 128GB — all physical devices running Android 16 with full root support, streaming at up to 1080p 60fps. Every device runs a ROM built in-house, tuned for streaming and long gaming sessions — not a virtual machine sharing resources; the configurations currently open for rent are listed on the pricing page.

Yes — XCloudPhone comes with full root support. Devices run an Android 16 ROM built by our own team, so root is officially supported: tools, system tweaks and dev work are available out of the box, no DIY flashing. If you don't need root, just use the phone normally.

Around 25ms inside Vietnam — the stream runs over a direct peer-to-peer WebRTC connection. Across Southeast Asia latency stays low and stable, comfortable for hands-on play. Users further away (US, EU) still get a great experience for AFK farming, account management and anything that doesn't need split-second reflexes.

All hardware sits in our data center in Vietnam, built and operated by the XCloudPhone team — from DC power racks to cooling. That location gives the lowest latency to players in Vietnam and Southeast Asia while keeping rental prices competitive.

The cloud phone runs independently of your device: open your game, enable its idle mode, close the browser — the phone keeps farming all night, all week. It fits always-online games like Ragnarok Origin, MU Origin, AFK Journey and Whiteout Survival, with no battery drain, no overheating and no PC power bill on your side.

Games see a real Android device on a real ARM chip — because it is real hardware, not emulation software, so account risks associated with emulators drop to a minimum. Honest note: no service can remove 100% of risk — following each game's rules remains your responsibility.

Yes — the game runs on the cloud phone and your device only displays a video stream. Genshin Impact, Wuthering Waves and Honkai: Star Rail render on XCloudPhone hardware; your office laptop or aging phone just needs to play 1080p video.

Rent multiple cloud phones — each one is a separate physical device with its own hardware identity, far cleaner than multi-instance emulator setups. Sync Control lets you act on one phone and mirror it across the group: bulk logins, daily quests and event runs all happen at once.

Two ways: install straight from Google Play on the device (sign in with your Google account like any phone), or upload an APK through the viewer's file manager. Devices are real Android hardware, so virtually everything on the Play Store is compatible.

Use the file manager built into the viewer: upload APKs, images, videos and saves from your computer to the cloud phone, and download them back. Two-way clipboard is supported too — copy text on your machine, paste it straight into the cloud device.

It's one action controlling many cloud phones: group your devices, act on the main one, and every tap, swipe and keystroke mirrors across the group in real time. It comes with bulk paste and bulk proxy assignment — the core tool for running many accounts from a single screen.

Yes, two ways: generate a share link (optionally password-protected, view-only or full control) or invite another account directly — they'll see the device under their shared sessions. Nobody ever needs your account password, and you can revoke access at any time.

Yes. You assign your own proxy (HTTP or SOCKS5) to each cloud phone right in the dashboard — with live proxy checks and bulk assign/unassign for fleets. Note: XCloudPhone doesn't sell or bundle proxies — you bring your own, and each phone routes exactly the way you configure it.

Yes — on packages labeled Change Info: switch the model, brand, serial, Android ID and other identifying fields right on the web, using real-device presets or randomization (the phone reboots to apply). Combined with your own proxies, every cloud phone becomes a fully independent device profile.

The no-code Automation Builder is in final development and launching soon — you'll record actions and replay them on schedule. Meanwhile, Sync Control already covers most repetitive multi-device work: perform an action once and the whole group follows.

Rentals start from $0.2/hour · $0.49/day · $2.45/7 days · $9.5/30 days — longer cycles get cheaper rates, and each device configuration has its own pricing. These numbers come live from our sales system, so they always match reality; the full per-configuration breakdown is on the cloud phone pricing page.

You top up a prepaid credit wallet and it's deducted as you rent. The VND wallet tops up via VietQR (28+ Vietnamese banks); the USD wallet tops up via Visa/Mastercard/Amex or Apple Pay/Google Pay (through Stripe) — so Vietnamese and international users both pay through familiar channels.

Hit extend right in the viewer or your device list — the phone keeps its state, games and data, nothing to reinstall. You can extend by any cycle (hour, day, week, 30 days) as long as you do it before the rental expires.

Yes — pick the quantity at checkout and the system provisions up to 100 devices in a single order for team-scale operations, with an option to rent only if the full quantity is available. Need more? Contact the team to reserve devices ahead of time.

Only you — plus anyone you deliberately share a link with. Control sessions are tied to your account; the operations team only touches hardware when you ask for support.

Yes. Enable two-factor authentication (2FA) in account settings — a second lock on both your credit wallet and your device fleet. We recommend switching it on as soon as your account holds multiple devices or a meaningful balance.

If the rental expires without renewal, the device is wiped clean and returned to the pool for the next renter — data, logins and games on it become unrecoverable. To keep progress, extend before expiry or back up first (bind your game accounts so you can sign in elsewhere).

XCloudPhone is operated by XCLOUDPHONE TECHNOLOGY AND SOLUTIONS LLC — a team that designs and runs its entire hardware stack in-house, from device racks to streaming software. Full legal-entity details and direct support channels are on the contact page.