Contact & support

Talk to
real humans

Contact XCloudPhone through the form below, email [email protected], Telegram or Discord. Our support team works in English and Vietnamese and usually replies within a few hours — answered by humans, not bots.

  • Answered by humans
  • Usually replies in a few hours
  • English & Vietnamese
Send a message

Tell us what you need

Fill in the form below — your message goes straight into the XCloudPhone support queue. The team replies by email (or Telegram if you leave one), usually within 1 business hour.

Topic

Your details are only used to reply to you — no spam, never shared with third parties.

Company

Company information

XCloudPhone operates real Android hardware infrastructure serving gamers worldwide — legal entity details and official channels below.

Legal entity
XCLOUDPHONE TECHNOLOGY AND SOLUTIONS LLC
Registered address
7876 W Kentucky Ave, Lakewood, Colorado, 80226, US
Tax ID (EIN)
98-1908142
Website
xcloudphone.com
Operations

  • Support

    Real humans

    Answered by the operations team that runs the fleet — weekends included, no bots.

  • Languages

    English & Vietnamese

    Fully bilingual support — describe your issue in whichever language you're comfortable with.

  • Response

    Usually a few hours

    Messages go straight to the operations team's queue — no call-center middle layer.

  • Customers

    Worldwide

    Gamers across Southeast Asia and the world rent real XCloudPhone Android devices every day.

Don't feel like waiting?
Try it yourself.

Create an account and get free trial hours — no card required. The same real device paying customers use.

Get your phoneSee pricing
  • 01Real hardware
  • 02~25ms ping
  • 03No card to try
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